When we receive your reservation we will send you an email confirmation that includes links to your trip details and the guest forms we need to be completed prior to your trip. If you have questions, you can reach us at any time, including weekends and holidays at 1-208-756-8116 or just send us an email.
Should you have to cancel your trip, deposits, and final payments are non-refundable. Our cancellation policy is firm and we can not make exceptions. We operate under federal regulations, which restrict the number of guests per trip and the number of trips per season. If you must cancel, try to find someone to take your place.
You should supplement personal insurance with travel insurance. Many companies offer policies that cover cancellation, evacuation, baggage loss and other situations that could impact your trip. Contact TravelEx for more information.
Although infrequent, it is sometimes necessary to cancel or modify a trip because of unusual or unexpected circumstances. We reserve the right to cancel or modify any trip due to adverse weather or water conditions, log jams, debris flows, forest fires, travel restrictions that limit access to the river, or other circumstances beyond our control. Adverse conditions may require that the trip be moved to another river and that the boats and other equipment be different from those advertised, promised or reserved. In the event of a cancellation, or modification of a trip, Idaho River Journeys cannot be responsible for any resulting expenses incurred by guests.
Guests joining us are required to sign an Acknowledgement of Risk form and fill out a questionnaire. The questionnaire includes information we use for sizing life vests and includes information on dietary preferences. Our office will send you these forms.
Guests joining us are required to sign an Acknowledgement of Risk form and fill out a questionnaire. The questionnaire includes information we use for sizing lifevests and includes information on dietary preferences. Our office will send you these forms.