When we receive your reservation we will send you an email confirmation that includes links to your trip details and the guest forms we need to be completed prior to your trip. If you have questions, you can reach us at any time, including weekends and holidays at 1-208-756-8116 or just send us an email.
Should you have to cancel your trip, deposits, payments, and final payments are non-refundable. If you cancel, we do not give refunds or credit for future trips. Our cancellation policy is firm and we can not make exceptions. We operate under federal regulations, which restrict the number of guests per trip and the number of trips per season. If you cancel, try to find someone to take your place. Replacement guests you provide are welcome with no cancellation fee. If you need to cancel or make a substitution, please give us a call at 208-756-8116, and send us an email about the reservation change to info@idahoriverjourneys.com.
In today’s changing travel environment, it’s important to protect your travel investment so you can relax and enjoy your trip. For your convenience, we offer a Travelex Insurance Services protection plan to help protect you and your travel investment against the unexpected. For more information on the available plans click here or contact Travelex Insurance 800-228-9792 and reference location number 12-0057.
Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22276. V94
Although infrequent, it is sometimes necessary to cancel or modify a trip because of unusual or unexpected circumstances. We reserve the right to cancel or modify any trip due to adverse weather or water conditions, log jams, debris flows, forest fires, travel restrictions that limit access to the river, or other circumstances beyond our control. Adverse conditions may require that the trip be moved to another river and that the boats and other equipment be different from those advertised, promised or reserved. In the event of a cancellation, or modification of a trip, Idaho River Journeys cannot be responsible for any resulting expenses incurred by guests.
Guests joining us are required to sign an Acknowledgement of Risk form and fill out a questionnaire. Please login to our guest site to fill out these forms.
