When we receive your reservation we will send you an email confirmation that includes links to your trip details and the guest forms we need to be completed prior to your trip. If you have questions, you can reach us at any time, including weekends and holidays at 1-208-756-8116 or just send us an email.
Should you have to cancel your trip, deposits, payments, and final payments are non-refundable. We highly recommend travel insurance to protect your travel investment. If you cancel, we do not give refunds or credit for future trips. Our cancellation policy is firm and we can not make exceptions. We operate under federal regulations, which restrict the number of guests per trip and the number of trips per season. If we replace your canceled space(s) with other guests, a $250/person cancellation fee is charged. If you cancel, try to find someone to take your place. Replacement guests you provide are welcome with no cancellation fee. If you need to cancel or make a substitution, please give us a call at 208-756-8116 and send us an email at firstname.lastname@example.org
We highly recommend purchasing trip insurance. Please protect your investment in your vacation with trip insurance. For more information on the recommended plans or to enroll, view the details online or contact Travelex Insurance Services at 800-228-9792, reference our Location Number: 05-0917 and company, Idaho River Journeys.
Although infrequent, it is sometimes necessary to cancel or modify a trip because of unusual or unexpected circumstances. We reserve the right to cancel or modify any trip due to adverse weather or water conditions, log jams, debris flows, forest fires, travel restrictions that limit access to the river, or other circumstances beyond our control. Adverse conditions may require that the trip be moved to another river and that the boats and other equipment be different from those advertised, promised or reserved. In the event of a cancellation, or modification of a trip, Idaho River Journeys cannot be responsible for any resulting expenses incurred by guests.